Safety Checks

Basic Concepts

Safety checks are carried out at designated periods to determine whether a remote worker is in attendance at their location. Smart schedules these checks and alerts the operator if a check is missed.

Safety checks are normally set up in conjunction with Guard Scheduling, where shifts are scheduled, generated, and staffed. They may also be set up without generating shifts, by entering details in the Location Details window.

The automated system

 - schedules safety checks for the start and/or end of a shift, and/or any interval in between.

 (checks may be designated as 'field' (the guard calls in) or 'control room' (the operator calls the guard))

 - the guard calls a number and is greeted by a brief recorded message

 - the guard keys in a call sign

 - if a check is not due or the call sign is invalid, the guard is advised to call the control room

 - otherwise, the guard is advised that the check is successful.

 - if a check is overdue the operator is notified with a visual alert and optionally a warning sound.

 

Safety checks are fully integrated into a new Field Monitor window in Smart which also includes all other field events (Alarm response dispatched/on site/off site etc, patrols, technicians) in a single window somewhat like an alarm monitoring window.

 

Graphical and printed reports show summary and details of scheduled checks and their outcomes.

 

Needless to say, automating safety checks can substantially reduce control room workload and improve response times when guards call in.

 

Pricing options are as follows. Please see the notes below about system capacity and redundancy

 
Lines Calls per min (max) Price (see below)
4 20 $9,628.40
8 40 $12,948.40
12 60 $16,508.40
 

  • Price includes all hardware, software, and GST.
  • The price does not include the provision of phone lines. Phone lines must be set up to 'hunt' i.e. automatically switch to the next free line.
  • Requires that you upgrade to Smart 4 (there is no charge for this upgrade, and Smart 4 may be run alongside your current Smart 3 installation).
  • "Calls per minute" figure is a theoretical peak which assumes that the next guard is already dialling as a line becomes free. For planning purposes you should use half this figure. The call load can be spread by allocating time slots (e.g. 5 to the hour, 5 after the hour) to callers.
  • The price shown is for a single 'server' PC. It is strongly recommended that you spread the load over two (or more) PCs to guard against equipment failure. So e.g. instead of purchasing a single 8-line server you would purchase 2 4-line servers. In the event of one server failing the other would provide a reduced service.

 

© Skorpion Pty Ltd 2009