Operational Statistics Reports
This section of documentation is incomplete. Please contact Smart Support for assistance
Select \Reports \Operational Statistics \Alarm Companies
Depending on your system configuration you may be using another term instead of "Alarm Company"
The report shows a summary of performance grouped by Alarm Company.
Select \Reports \Operational Statistics \Service Providers from the Main Menu.
The report shows a summary of performance grouped by Customer.
Select \Reports \Operational Statistics \Site Attendance from the Main Menu.
Shows Locations attended by a specified Officer.
Select \Reports \Operational Statistics \Exception Report
This report lists response jobs which are unusual for one or more of the selected reasons.
Select \Reports \Operational Statistics \Service Provider Check from the Main Menu.
This reports lists jobs and patrols due to be commenced by the selected Service Provider(s) in a date and time range and may be filtered by various other criteria.
Select \Reports \Operational Statistics \Service Providers from the Main Menu.
The report shows a summary of performance grouped by Service Provider.
Select \Reports \Operational Statistics \Shift Details from the Main Menu.
Lists entries in the Officer Log.
Select \Operations \Print \Time of Day Report
Shows job totals for each 2 hour period during a 24-hour period, and average response and on site times for responses. Separate totals are shown for customers which are flagged as major customers (Customer Details window).
Select \Reports \Operational Statistics \Totals for Period
Shows average times for the selected jobs, totalled by various criteria.
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